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Unable to Login to ICICIDirect

  1. 08-01-2011 09:46 AM
    rmani84
    rmani84's Avatar

    Unable to Login to ICICIDirect

    Click Here to open a Trading Account with "Zerodha" through us and get FREE Training on Futures and Options Trading Strategies.
    ICICIdirect.com sometimes becomes pathetic in trading hours when you are unable to login and throws the below error

    Invalid User:The Login Id entered is not valid

    I have tried calling customer care in the past and they try to shadow the issue most times.

    I wish ICICIDirect and other brokers are little more transparent on issues they face.

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  2. 08-05-2011 09:21 AM
    rmani84
    rmani84's Avatar






    I am able to login into my account however I am logged out frequently.

    Solution
    1. Please clear cache memory of your system before logging into your account in the following manner:
    • Click on Tools - Internet Options - Temporary Internet Files - Delete Files.
    • Click on Tools - Internet Options - Temporary Internet Files - Settings - Check for newer versions of stored pages - Set to Every Visit to the Page.

    2. If you continue to face the issue, there is a possibility that you have a dynamic IP provided by your service provider. Kindly contact your system administrator and our Customer Care for resolution.
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